Error Codes

The HP family of Laser printers provide error codes to alert you of most problems. Some of the more common error codes are listed below with links to pages with explanations and solutions. A compilation of troubleshooting tip and information based on our service calls and technical support questions. Updated frequently. Model Solution ERROR 10  Supplies Memory Error ERROR10.32  Non HP Supply Installed ERROR 11  Paper Out (MP/PC/UC/LC/EC/LE LOAD) ERROR 12  Open or No EP Cartridge ERROR 13  Paper Jam ERROR 14  No EP Cartridge or No Toner Cartridge ERROR 16   Toner Low Message ERROR 18  MIO Not Ready ERROR 20  Memory Overflow ERROR 21  Print Overrun ERROR 22  I/O Config Error/Par I/O Error/ MIO Error ERROR 23  I /O Not Ready ERROR 24  Job Memory Full ERROR 30 PS Error 16   PS Error 16 ERROR 30 PS Error 22 or 25  Error 30 PS Error 22 or 25 ERROR 30 PS Error XX  Error 30 PS Error XX ERROR 40  Data Transfer Error ERROR 41  Temporary Print Engine Failure ERROR 41.1 Click on link to see detailed information ERROR 43 Error Click on link to see detailed information ERROR 49.XX Printer Error Click on link to see detailed information ERROR 50 Service Click on link to see detailed information ERROR 51 Service Click on link to see detailed information ERROR 52 Service Click on link to see detailed information ERROR 53 Service Click on link to see detailed information ERROR 54  Duplex Feed Error (IID/IIID) or Main Motor Stall 2686  A/D Error 55   Internal Communication Problem ERROR 56 IID/IIID  Output Selector Knob not in Duplex Position Error 56 IIISi/4Si  Trying to print envelope in duplex mode ERROR 57  Incompatible Memory Card or Gears Seized or bad  main motor or fan motor Error 58 Click on link to see detailed information ERROR 59 Add Memory IIISi/4Si Click on link to see detailed information ERROR 60 2686 A/D, 4, 4+, 4P Defective Formatter PCA, IIISi/4Si/4V: DefectiveSIMMS ERROR 61    Defective formatter PCA ERROR 61   MEMORY IIISi/4Si/4V - Defective memory SIMMs,  reseat, remove or replace ERROR 62    MEMORY IIISi/4Si/4V - Defective memory SIMMs,  reseat, remove, replace ERROR 62.X SERVICE  Error 63 Defective Formatter PCA or defective SIMMS -  reseat SIMMS or remove temporarily (IIISi/4Si/4V) ERROR 66.12.22  66.12.22 error on LaserJet 4240/4250/4350 when printing multiple copy duplex and staple jobs. A mismatch between the stapler and the print engine speed is responsible and can be cured by upgrading the firmware to V20070401 or later. ERROR 67    Defective formatter PCA ERROR 79   Software Drivers, Memory PCA's, Font Macro  Cartridges, I/O Cards, Def. Toner Cartridge (4+ only) ERROR 80 Click on link to see detailed information ERROR 89 Click on link to see detailed information ERROR X.YYYY Click on link to see detailed information More Troubleshooting Information Error 2 Error 5L/6L

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